Skip to content

Support

Contact us

Support runs on our Discord. Open a ticket there and a person on the team will answer.

Open a ticket on Discord

Join our server at discord.gg/poac and open a ticket. Orders, keys and setup are all handled there. To move a key to a new PC, reset its HWID from your account when it's available there (the Loaders tab, or the key's order page), or open a ticket and staff will reset it. Discord is our only support channel.

Join the Discord (opens in a new tab)

Put this in your ticket

  • Your order number, from the top of your order page
  • The product and the plan you bought
  • What happened, and what you've tried so far

Check these first